Privacy Policy for Lucy Stone Real Estate Copywriting
Effective Date: November 2024
Lucy Stone Real Estate Copywriting ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
By using our website and services, you consent to the practices described in this Privacy Policy.
1. What Information We Collect
We collect personal information when you engage with our services, including:
Contact Details: Name, email address, phone number.
Billing Information: Payment details for invoicing purposes (e.g., bank account, credit card information).
Project Information: Details related to copywriting projects, including property information and client preferences.
Website Usage Information: Data such as IP addresses, browser type, device type, and browsing patterns on our website, which may be collected via cookies.
2. How We Collect Information
We collect personal information directly from you when you:
Submit inquiries through our website contact form.
Subscribe to our newsletter or marketing communications.
Enter into a service agreement with us.
Provide feedback or communicate with us via email or phone.
We may also collect information automatically when you interact with our website using cookies or similar technologies. For more information on cookies, refer to our Cookie Policy.
3. Why We Collect Your Information
We collect and use personal information for the following purposes:
To Provide Services: To deliver the freelance copywriting services you request, such as creating property descriptions, blogs, or other written content.
To Communicate with You: To respond to your inquiries, send updates on project progress, or address customer service concerns.
To Process Payments: To handle billing, invoicing, and payment processing for services rendered.
To Improve Our Services: To understand how visitors use our website and services and enhance user experience.
Legal Compliance: To comply with legal and regulatory obligations, including Australian Consumer Law.
4. How We Protect Your Information
We are committed to protecting your personal information from misuse, loss, and unauthorized access, modification, or disclosure. We employ appropriate security measures, including encryption, secure servers, and access controls, to safeguard your information.
However, no method of data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee the absolute security of your personal information.
5. How We Share Your Information
We do not share your personal information with third parties except in the following circumstances:
Service Providers: We may share personal information with trusted third-party service providers who assist with project-related activities (e.g., payment processors). These third parties are required to keep your information confidential and secure.
Legal Requirements: If required by law or to protect our rights, we may disclose your personal information to government authorities or law enforcement agencies.
We do not sell, trade, or rent your personal information to third parties for marketing purposes.
6. Your Rights and Choices
Under Australian law, you have the following rights in relation to your personal information:
Access and Correction: You can request access to the personal information we hold about you and ask us to correct or update it if it is inaccurate or incomplete.
Withdrawal of Consent: If you have given us consent to collect or process your information, you can withdraw that consent at any time.
Deletion: You may request the deletion of your personal information, subject to any legal obligations we may have to retain it.
To exercise any of these rights, please contact us using the details provided below.
7. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience and gather data about site usage. Cookies are small data files stored on your device that help us understand how visitors interact with our site.
You can choose to accept or decline cookies by adjusting your browser settings. However, please note that some website functionality may not be available if cookies are disabled.
8. Third-Party Links
Our website may contain links to third-party websites, which are not operated by us. We are not responsible for the privacy practices of such external sites. We encourage you to review the privacy policies of any third-party websites before providing any personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any changes will be posted on this page, and the updated policy will be effective immediately upon publication.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Lucy Stone
ipswichrealestatecopywriting@gmail.com
0400 310 650